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PAYMENT TERMS:
50% of the contract amount is collected upon signing of the contract, and the balance is due upon completion of the job. Any unpaid balances will incur finance charges additional to the contracted price.

WARRANTY:
B.A.S.S. Hardscapes offers a 2-year warranty that covers workmanship on brick paver, natural stone work and modular retaining wall installations only. An extended warranty may be purchased at the time of contract signing


Warranty items include:
  • Heaving/settling (high or low spots)
  • Separating of pavers
  • Loose pavers on capped stoops
  • Heaved edging
Warranty items NOT covered:
  • Sand between the joints
  • Grass/weed growth
  • Low spots due to something other than natural settling
  • Separation of pavers due to something other than natural settling
  • Stains
  • Fading color of pavers

REMOVAL CHARGES:
All quotes for removal assume standard removal operations. Any removal involving unforeseen work warrants an additional charge above and beyond the quoted price.

Examples of extra work are:
  • Wire mesh or re-bar in concrete
  • Excessively thick concrete (over 6”)
  • Excessively thick asphalt (over 2”)


CHANGES:
Any change or addition to the signed contract involving extra work will only be done upon a written change order that has been signed by both the homeowner and the salesman.

LAWN DAMAGE:
B.A.S.S. takes necessary precautions to minimize damage to customer’s lawns, however in the normal course of construction/installation, some damage is inevitable. B.A.S.S. does not install sod for restoration, only topsoil and grass seed, which is done at the completion of the job.

PERMITS:
It is the responsibility of the homeowner to secure any permit or license necessary for the performance of the specified work. B.A.S.S. will provide the homeowner with a sketch of the work to be performed once a contract has been negotiated. Usually the plat of survey and a sketch is required to obtain a permit.

UTILITIES:
B.A.S.S. will call J.U.L.I.E. or Digger’s Hotline, non-profit organizations, to come out and mark all buried public utility lines prior to job start date. B.A.S.S. is not responsible for any privately buried utilities or sprinkler lines.

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